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Frequently Asked Questions

GENERAL

At the top right corner of the homepage, click the new account icon and submit your account request form...

If online ordering isn't for you, please call our office and you'll be directed to your sales representative...

Price matching is available through phone orders...

PAYMENTS

We accept VISA, MasterCard, Discover & AMEX...

Unfortunately, we currently do not accept PayPal.

Yes, we accept wire transfers to Chase, BOA, and Wells Fargo...

RETURNS

Please click HERE to visit the Shipping and Returns page.

Please email us at info@VapeStore.US.com with your order details and RMA form.

SHIPPING

Due to alternate shipping methods, tracking is not always available...

All orders including expedited shipping are fulfilled within 24–48 hours.

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